At hoh99, your privacy is something we take seriously — not merely a legal obligation. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
hoh99 cares about the privacy of every member who trusts our platform. This Privacy Policy is written in plain, easy-to-understand language — not convoluted legal jargon — so you know exactly what happens with your information.
As a Sports Betting and casino platform operating for the Malaysian market, we are subject to Personal Data Protection Act (PDPA) 2010 and we comply with it in full. Any privacy enquiries can be sent directly to privacy@hoh99.bet.
This Privacy Policy applies to all services offered by hoh99, including but not limited to Sports Betting platforms (Malaysia Super League, EPL, BWF badminton, e-sports), Live Casino, slots games, and all financial transactions involving deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
This policy applies to all individuals who:
By continuing to use any of our services hoh99, you consent to the collection and use of your personal data as described in this policy.
This Privacy Policy forms part of the Terms & Conditions hoh99 and should be read alongside that document for a full understanding of your rights and responsibilities as a member.
hoh99 only collects data that is necessary for clearly stated, legitimate purposes. We do not collect excessive data. The following are the categories of data we collect.
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Registration form / KYC |
| Contact Information | Phone number, email address | Registration & profile |
| Financial Data | Bank account number, transaction records MYR | Deposit / Withdrawal |
| Activity Data | Betting history, game activity, login records | Collected automatically during use |
| Technical Data | IP address, device type, operating system | Automatic / cookies |
| Communications | Support chat records, emails, complaints | Interactions with hoh99 |
Data we do NOT collect: hoh99 never requests or stores passwords in plain text, full credit card details, or any biometric data such as fingerprints or facial recognition.
hoh99 uses collected personal data solely for legitimate and necessary purposes. We do not sell or transfer your data to third parties for marketing purposes without your consent.
hoh99 does not sell, rent, or disclose your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with trusted parties.
⚠️ Our Commitment: All third parties that receive data from hoh99 are bound by strict data protection agreements. They may only use the data for the specific agreed purposes and are prohibited from using it for anything else.
hoh99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or inadvertent disclosure.
In the event of any data breach affecting your personal information, hoh99 is committed to notifying you within 72 hours after we become aware of the incident, in line with industry best practices.
hoh99 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and understand how members use our services.
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the platform hoh99 including the ability to log in to your account.
hoh99 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by Malaysian law. We do not keep data longer than necessary.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | For the duration of active account | Required for account operations |
| MYR transaction records | 7 years after transaction | Malaysian legal requirements (LHDN) |
| KYC Records | 5 years after termination | AML/CTF Requirements |
| Activity logs | 2 years | Security & investigations |
| Support records | 3 years | Complaint resolution |
| Marketing data | Until consent is withdrawn | Based on consent |
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. Data archived for legal purposes will be kept separate from active operating systems.
Under the Personal Data Protection Act (PDPA) 2010 of Malaysia, you have the following rights regarding personal data held by hoh99. We are committed to respecting and facilitating the exercise of these rights.
Request a copy of the personal data hoh99 holds about you. We will respond within 21 business days.
Request corrections to inaccurate or incomplete data via your profile settings or by contacting hoh99 support.
Request deletion of your data under certain circumstances. Subject to legal data retention obligations stated in Section 07.
Withdraw consent for certain data processing — particularly for marketing communications — at any time.
Request that hoh99 restrict how your data is used while we process your complaint or review request.
Request your data in a machine-readable format for transfer to another platform, where applicable.
To exercise any of the above rights, submit a written request to privacy@hoh99.bet along with proof of your identity. We will process your request within 21 business days.
hoh99 takes child protection issues extremely seriously. Our platform is strictly for individuals aged 18 and above, in accordance with hoh99's Terms & Conditions and applicable Malaysian law.
hoh99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data protection practices, Malaysian legal requirements, or improvements to our services.
We appoint a Data Protection Officer (DPO) who is responsible for ensuring hoh99 complies with all data protection requirements and for handling privacy requests from members.
If you are not satisfied with hoh99's response to your privacy complaint, you have the right to lodge a complaint with Personal Data Protection Department (PDPD) Malaysia, the body responsible for enforcing the PDPA 2010.
We don't just comply with the law — we go beyond the minimum requirements to protect Malaysian members
Hoh99 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All data collection and processing activities are regularly audited by our in-house legal team.
We only collect data that is strictly necessary to provide our services to you. No excess data is collected, and no data is shared without a clear and legitimate purpose.
All data is transmitted and stored using 256-bit SSL encryption — the same standard used by Maybank, CIMB, and Malaysia's leading financial institutions to protect online transactions.
Hoh99 members have full control over their data — from accessing and correcting it to requesting deletion. The process is straightforward and can be done via email or Live Chat.
Hoh99 has never sold, and will never sell, members' personal data to any third party for marketing purposes. Your data belongs to you — it is not a business asset of ours.
In the event of any security incident affecting your data, we are committed to notifying you within 72 hours — well ahead of what the law requires.
Privacy isn't something we think about only at registration. It is an ongoing commitment we uphold at every stage of your journey as a member hoh99.
Whether you are watching a Malaysia Super League football match while placing a live bet, or withdrawing your winnings in MYR to DuitNow — your data is protected at every step.
Registration data is encrypted immediately. KYC documents are processed in a secure environment and deleted after verification. Passwords are never stored in readable form.
All transactions via Touch 'n Go, DuitNow, GrabPay, FPX, and others are processed through secure channels with end-to-end encryption. hoh99 does not store your full bank account details.
Sports betting and casino session data is recorded for security and responsible gaming purposes. This helps us detect fraudulent activity and protect your account.
Support records are retained for a limited period for complaint resolution and service improvement purposes. Access to these records is restricted to authorised personnel only.
When the retention period expires or you request deletion, data is erased using methods that ensure it cannot be recovered. This process is audited and documented.
Bet with confidence — your privacy is our priority
Register for free at hoh99 today and enjoy Sports Betting and online casino with industry-grade data security. Claim your Welcome Bonus of up to RM 588 — privacy protected, winnings secured.
Your data is protected under Malaysia's PDPA 2010 • For players aged 18 and above only • Bet responsibly